Terms and Conditions

Last Updated: November 28, 2025

1. Introduction

Welcome to Trending Topics ("we," "our," or "us") a product of Plexcorp (Pty) Ltd (Reg No: 2023/535535/07). These Terms and Conditions ("Terms") govern your access to and use of the Trending Topics website, services, and applications (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

2. Description of Service

Trending Topics provides data and analytics related to search trends, keywords, and other search-related information primarily sourced from Google and other search engines ("Data"). Our Service allows users to access and analyze this Data for various purposes, including but not limited to content creation, SEO optimization, and market research.

3. Account Registration

To access certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. While we take all the necessary steps to protect your account including storing your passwords in an encrypted format, you are responsible for safeguarding your password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Subscription and Payment

4.1. Subscription Options: We offer various subscription plans with a yearly payment that provides access to the Service. Details of each plan are available on our website.

4.2. Free Trial: We may offer a free trial period for new users. At the end of the trial period, you will be charged according to the plan you selected unless you cancel your subscription before the trial ends.

4.3. Fees and Payment: By subscribing to the Service, you agree to pay a yearly fee for access. All payments are processed securely through our payment processors. Fees are non-refundable, except as expressly provided in these Terms or as required by law.

4.4. Access Period: Your subscription grants you access to the Service for a period of 1 year from the date of payment. After this period, you may renew your subscription by purchasing a new plan. We are not obligated to provide any pro-rata refunds if the Service is discontinued during your access period, but we will make reasonable efforts to provide you with an offline export of relevant data as outlined in our FAQ.

4.5. Refund Policy: In addition to the free 7-day trial period, you have an additional 7 days after payment to request a full refund. After this 14-day period (7-day trial + 7 days post-payment), we are unable to provide refunds or pro-rata reimbursements.

5. Use of the Service

5.1. License: Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to use the Service for your personal or internal business purposes.

5.2. Restrictions: You agree not to:

  • Use the Service in any way that violates any applicable law or regulation
  • Use the Service to infringe upon the rights of others
  • Attempt to gain unauthorized access to any portion of the Service
  • Use automated means, including scraping, to access the Service
  • Resell, redistribute, or make available the Data to third parties
  • Use the Service to develop a competing product or service
  • Reverse engineer or decompile any aspect of the Service

6. Data and Privacy

6.1. Data Sources: The data provided through our Service is primarily derived from Google and other search engines. We make no representations or warranties about the accuracy, completeness, or timeliness of the Data.

6.2. Privacy: Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

6.3. Data Protection and Security Compliance: We are committed to protecting your personal information and adhere to the Protection of Personal Information Act, 2013 (POPI Act) of South Africa. For more information about POPI, please visit https://popia.co.za/.

6.4. Security Measures: We implement multiple layers of security to protect your data and maintain the integrity of our Service:

  • Network Security: Our infrastructure is protected by Cloudflare, a leading global Content Delivery Network (CDN) and Web Application Firewall (WAF) service, which serves as our first line of defense against cyber threats, DDoS attacks, and malicious traffic.
  • Firewall Protection: We implement both network-level and server-level firewalls to provide multiple layers of protection against unauthorized access.
  • Encryption: All passwords are encrypted using industry-standard cryptographic hashing algorithms. All connections between your browser and our services are secured using HTTPS/TLS encryption to protect data in transit.
  • Document Security: Documents uploaded to our Service are encrypted before storage and isolated in a dedicated private storage bucket with no public access, ensuring that only authorized users can access their files.
  • GDPR-Compliant Hosting: We exclusively host our services with Hetzner and Netcup, both of which are GDPR-compliant providers. GDPR (General Data Protection Regulation) is a comprehensive European data protection framework that is compatible with and often exceeds the requirements of South Africa's POPI Act.

6.5. Security Limitations and Disclaimers: While we implement industry-standard security practices and take all reasonable measures to protect your data, no internet-based service can guarantee absolute security. We cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. By using our Service, you acknowledge and accept that:

  • No method of transmission over the Internet or electronic storage is 100% secure or immune to unauthorized access, hacking, data loss, or other security breaches.
  • Despite our security measures, we cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your information for improper purposes.
  • You are responsible for maintaining the confidentiality of your account credentials and for restricting access to your devices.
  • You agree to notify us immediately of any unauthorized access to or use of your account.

6.6. Data Breach Notification: In the event of a data breach that compromises your personal information, we will notify affected users and relevant authorities as required by the POPI Act and other applicable laws, and will take appropriate steps to mitigate any potential harm.

6.7. Your Rights: Under the POPI Act, you have certain rights regarding your personal information, including the right to access, correct, and delete your data. For more information about exercising these rights, please refer to our Privacy Policy or contact us at the email address provided in Section 16 of these Terms.

7. Intellectual Property

7.1. Our Intellectual Property: The Service, including all content, features, and functionality, is owned by Trending Topics and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any part of the Service without our prior written consent.

7.2. Data Usage: You may use the Data provided through the Service for your personal or internal business purposes. You may not resell, redistribute, or make the Data available to third parties without our prior written consent.

8. Disclaimers

8.1. THE SERVICE AND ALL DATA ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

8.2. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that any defects will be corrected.

8.3. We do not guarantee the accuracy, completeness, or timeliness of the Data provided through the Service.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL Trending Topics, ITS AFFILIATES, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

10. Indemnification

You agree to indemnify, defend, and hold harmless Trending Topics, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Service.

11. Termination

11.1. We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms.

11.2. Upon termination, your right to use the Service will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of South Africa, without regard to its conflict of law provisions.

14. Dispute Resolution

Any dispute arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the Arbitration Foundation of Southern Africa. The arbitration shall take place in South Africa, and the arbitration proceedings shall be conducted in English.

15. Miscellaneous

15.1. Entire Agreement: These Terms constitute the entire agreement between you and Trending Topics regarding the Service and supersede all prior agreements and understandings.

15.2. Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

15.3. Severability: If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

15.4. Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

15.5. Tools: We provide certain free tools such as website health monitoring and SEO page audits ("Free Tools"). These Free Tools are: Provided "as is" with no warranties or guarantees of any kind, express or implied May be subject to third-party licenses which you must respect and comply with Not included as part of your monthly subscription Subject to modification, limitation, or removal at any time at our sole discretion without prior notice Subject to rate limits based on your usage and subscription plan Your use of these Free Tools constitutes acceptance of these terms and conditions. We reserve the right to discontinue any Free Tool or convert it to a paid feature at any time.

16. Contact Us

If you have any questions about these Terms, please contact us at:

Email: [email protected]